Terms & Conditions

Terms & Conditions
Acceptance of the Terms

By accessing and using our platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use the platform.

Eligibility Requirements

To use our services, you must meet the following eligibility requirements:

  • Minimum Age: You must be at least 18 years old or the legal age in your jurisdiction to participate in online gambling.
  • Geographic Restrictions: Our services are not available in certain jurisdictions, including but not limited to Australia, where online casino services are prohibited under local laws.

Account Registration Rules

When you create an account, you agree to:

  • Provide Accurate Information: Ensure that all information provided during registration is accurate and up to date. Inaccurate information may lead to account suspension or closure.
  • One-Account-Per-User Policy: You may only maintain one account. Multiple accounts may be considered fraudulent behavior and can result in account termination.

Identity Verification and KYC

To comply with legal and regulatory requirements, we may require you to undergo identity verification (KYC) before you can withdraw funds or access certain features on the platform. You are responsible for providing accurate and up-to-date identification documents as requested.

Account Security Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and password. Please take all necessary steps to secure your account and immediately inform us if you suspect any unauthorized access.

Restricted Behavior and Prohibited Activities

Users must not engage in the following activities:

  • Fraudulent behavior, including but not limited to: multi-accounting, bonus abuse, or any form of deceitful conduct aimed at exploiting our services.
  • Any actions which may disrupt the integrity of our platform, including hacking or manipulating game outcomes.

Bonus and Promotion Rules

Bonuses and promotions may be offered at our discretion, and you agree to the specific terms associated with each one, including:

  • Wagering Requirements: Certain bonuses may come with wagering requirements. These must be fulfilled before any withdrawal can occur.
  • Bonus Abuse Prevention: Any exploitation of bonuses, such as using multiple accounts, will lead to cancellation of bonuses and possible account suspension.

Deposits and Withdrawals

While we currently do not facilitate deposits or withdrawals directly, the process is governed by the specific terms of your chosen operator. Responsible gaming policies apply, and all relevant information will be highlighted at that operator.

Verification Before Withdrawals

Verification may be required prior to processing any withdrawal request. This includes confirmation of your identity and the source of your funds, ensuring compliance with anti-money laundering regulations.

Responsible Gambling Expectations

We promote responsible gambling practices and encourage users to:

  • Set limits on their gambling activities.
  • Seek support if they feel that their gambling is becoming a problem.

Self-Exclusion and Account Restrictions

Users have the option to self-exclude from the platform for a designated period. During this time, access to the account will be restricted.

Game Fairness and RNG Systems

We employ Random Number Generator (RNG) systems to ensure fair gameplay. All games are designed to offer fair chances of winning. However, we do not guarantee outcomes or payouts.

Technical Interruptions or Voided Gameplay

In the event of technical difficulties or interruptions, games may be voided. We are not liable for any losses incurred due to technical issues.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account at our discretion. Reasons for account suspension may include violations of these Terms & Conditions, illegal activity, or a failure to verify your identity.

Intellectual Property and Platform Ownership

All content on the platform, including software, graphics, and trademarks, is the property of Hacksaw Gaming or its licensors. Unauthorized use of any content is prohibited.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our liability is limited to the extent permitted by law.

Modification of Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our platform. Your continued use constitutes acceptance of the modified terms.

Contact or Support Guidance

For any questions or issues regarding your account or our services, please contact our customer support team through the provided channels. We are dedicated to assisting you.

Applicable Licensing and Regulatory Oversight

Our operations are governed by the relevant licenses held by HGMT Ltd from the Malta Gaming Authority and the UK Gambling Commission. As a user, you agree to comply with these regulations while using our platform.

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